Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Sync trouble

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Paul

djgecko27
djgecko27
more options

I forgot my Firefox password after clearing all Firefox app data from my phone. After resetting it, I still can't sync my passwords or logins or anything. It's been an hour and I've followed all the steps.

I forgot my Firefox password after clearing all Firefox app data from my phone. After resetting it, I still can't sync my passwords or logins or anything. It's been an hour and I've followed all the steps.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Any data you have on the server will be erased when you reset your password. Your other devices will stop synchronizing unless you update them with the new password.