This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Where are my missing BOOKMARKS stored?

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur guigs

Subischoff1963
Subischoff1963
more options

I made a backup with MOZBACKUP on Dec 14, 2018. Today I installed the new Firefox Quantum 64.0 Version on my new computer. I logged in with my regular Email adress and normally all files should be inserted into the Firefox Bookmark Folder.

Unfortunately there were missing all bookmarks from the capitals L - O ! which I backuped yesterday on Dec 14 and I do not know what is wrong. After I found out the error, I tried to import all bookmarks again from the MOZBACKUP FILE but there came another ERROR note with "Unsupported file type".

Best Regards and thanks in advance for your help! Susan

I made a backup with MOZBACKUP on Dec 14, 2018. Today I installed the new Firefox Quantum 64.0 Version on my new computer. I logged in with my regular Email adress and normally all files should be inserted into the Firefox Bookmark Folder. Unfortunately there were missing all bookmarks from the capitals L - O ! which I backuped yesterday on Dec 14 and I do not know what is wrong. After I found out the error, I tried to import all bookmarks again from the MOZBACKUP FILE but there came another ERROR note with "Unsupported file type". Best Regards and thanks in advance for your help! Susan

All Replies (1)

guigs
guigs
more options

Hi Susan,

These are going to be the supported file typesRecover lost or missing Bookmarks and Import Bookmarks from an HTML file

Try this answer, it has been typically really helpful for me in the past.