This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot receive e-mails since the update carried out on 7th January 2019

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur christ1

more options

I was able to receive e-mails yesterday morning, an update was carried out and since then I have been unable to receive any messages - I can send them, but not receive.. Help please!

This may appear as a duplicated question, I couldn't verify my e-mail address as couldn't receive the e-mail to do it, so have had to re-post it using a different e-mail address. TIA.

I was able to receive e-mails yesterday morning, an update was carried out and since then I have been unable to receive any messages - I can send them, but not receive.. Help please! This may appear as a duplicated question, I couldn't verify my e-mail address as couldn't receive the e-mail to do it, so have had to re-post it using a different e-mail address. TIA.

All Replies (4)

more options

Hello there northamptonroof.

We have recieved Youre message.

Firefox volunteer.

more options

what exactly is the problem, in the meantime you have logged in again with your normal email address that you run on firefox browser?

you can still receive e-mails from third parties?

but not received, have you confirmed this?

The program cleared and restarted?

Tell me again?

Please....

more options

День сумо said

what exactly is the problem, in the meantime you have logged in again with your normal email address that you run on firefox browser? you can still receive e-mails from third parties? but not received, have you confirmed this? The program cleared and restarted? Tell me again? Please.... Firefox Volunteer.