This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

All folders did not sync on new install

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur sfhowes

more options

Just installed Thunderbird and the sync did not get all my folders on my two email addresses. It did get some of the folders and I've confirmed they are in my host/web accounts. One account is a Shaw account and the other is a business account known as brian@charlesconsulting.ca. not sure how to force those folders to sync?

Just installed Thunderbird and the sync did not get all my folders on my two email addresses. It did get some of the folders and I've confirmed they are in my host/web accounts. One account is a Shaw account and the other is a business account known as brian@charlesconsulting.ca. not sure how to force those folders to sync?

Gekose oplossing

Right-click the account in the Folder Pane (pane with the accounts and folders), Subscribe, click Refresh, then see if you can Subscribe (check) the missing folders.

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

Right-click the account in the Folder Pane (pane with the accounts and folders), Subscribe, click Refresh, then see if you can Subscribe (check) the missing folders.