Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

attempting to setup a new firefox account and when it asks for an email address I don't know if I should use my existing gmail address or if its asking me to se

  • 3 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

more options

Don't know if I should use my existing gmail address or if it's asking me to create a new firefox email address. I tried the new firefox option but can't get into it to verify.

Don't know if I should use my existing gmail address or if it's asking me to create a new firefox email address. I tried the new firefox option but can't get into it to verify.

Gekose oplossing

Like any site that uses passwords, they want your current e-mail address to confirm your identity. Also, if there is a login issue, a password reset can be sent to you thru your e-mail.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

Like any site that uses passwords, they want your current e-mail address to confirm your identity. Also, if there is a login issue, a password reset can be sent to you thru your e-mail.

more options

Thanks Fred for your prompt reply. Have now set it up. Walt.

more options

Glad to help. Safe Surfing.