This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

on 24 Feb 2019 windows did what I call a "stealth update". Thunderbird no longer worked. Tried the following: uninstall (2x's), install (3x's)

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Firefrank

more options

Couldn't find update info in windows system app. Thunderbird just doesn't work. Have used TBird for years.

Couldn't find update info in windows system app. Thunderbird just doesn't work. Have used TBird for years.

Gekose oplossing

The problem is NOT with Thunderbird. After spending 2 days trying to resolve this issue, I've determined that the problem resides in Windows itself. Windows no longer retains program settings such as country and locale, entry fields in System do not accept typed input, TrueType font display does not hold through reboot. Microsoft Office is trashed - missing modules. Time to bite the bullet and re-install Windows. There goes another 3 days of my life.

Thanks for looking at this problem and thinking about it.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Start Windows 10 in safe mode and then run TB. If TB runs OK, there is some other program launching at normal Windows start causing the problem, possibly a security program. When TB 'just doesn't work', what error messages or outcomes do you see?

more options

Gekose oplossing

The problem is NOT with Thunderbird. After spending 2 days trying to resolve this issue, I've determined that the problem resides in Windows itself. Windows no longer retains program settings such as country and locale, entry fields in System do not accept typed input, TrueType font display does not hold through reboot. Microsoft Office is trashed - missing modules. Time to bite the bullet and re-install Windows. There goes another 3 days of my life.

Thanks for looking at this problem and thinking about it.