This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur pawelk

pawelk
pawelk
more options

Crash ID: bp-ff9c5650-3bf1-4876-82fc-2c3a30190314 Starting Firefox, both in normal and safe mode, opens the Crash Reporter dialog.

Crash ID: bp-ff9c5650-3bf1-4876-82fc-2c3a30190314 Starting Firefox, both in normal and safe mode, opens the Crash Reporter dialog.

Gekose oplossing

Thank you for replying so quickly!

I have downloaded and unpacked Firefox Developer Edition 67.0.b1 archive (so, the same version number that's in the crash report) over the one that was crashing and it has solved the issue. This leads me to believe it might have been a borked auto-update.

Lees dié antwoord in konteks 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hmm, I can't tell what causes this crash. It doesn't seem unique to beta/developer; it has been detected for several past versions. But everything was fine for you with Firefox 66?

pawelk
pawelk Vraag-eienaar
more options

Gekose oplossing

Thank you for replying so quickly!

I have downloaded and unpacked Firefox Developer Edition 67.0.b1 archive (so, the same version number that's in the crash report) over the one that was crashing and it has solved the issue. This leads me to believe it might have been a borked auto-update.