This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

gmail.com not loading

  • 1 antwoord
  • 1 het hierdie probleem
  • 16 views
  • Laaste antwoord deur Wesley Branton

dustyphoto
dustyphoto
more options

try to load gmail.com. Get: Corrupted Content Error

The site at https://mail.google.com/mail/u/0/ has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected. 

   Please contact the website owners to inform them of this problem.

Go to Chrome and it works fine. Why?

try to load gmail.com. Get: Corrupted Content Error The site at https://mail.google.com/mail/u/0/ has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected. Please contact the website owners to inform them of this problem. Go to Chrome and it works fine. Why?

All Replies (1)

Wesley Branton
Wesley Branton
more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.