This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Can you please merge my old Firefox account that had my work email that I no longer have access to with my new Firefox account?

  • 6 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Rita Sklar

more options

I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I want to merge my old work email Firefox account with my new personal email account. I no longer have access to the work email account. ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Gewysig op deur Chris Ilias

Gekose oplossing

There is no way to 'merge' two sync accounts. Create a new Firefox profile and sync that to the old account.

Later, we can recover whatever you need.

Lees dié antwoord in konteks 👍 1

All Replies (6)

more options
more options

Gekose oplossing

There is no way to 'merge' two sync accounts. Create a new Firefox profile and sync that to the old account.

Later, we can recover whatever you need.

more options

Glad to help. Safe Surfing.

more options
more options

I no longer have access to my Work Email address, so I can't sign into my old account. I want a new profile with the right email address, or just to change the email address of my profile.

I can't add a second email to the profile and make it primary because I can't verify my account by getting into my email.