This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Archived e-mail opens with different content.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 9 views
  • Laaste antwoord deur tresko

tresko
tresko
more options

When I open an archived e-mail to reply or forward it, it opens to a completely different e-mail. I can't get the original e-mail that I wanted.

When I open an archived e-mail to reply or forward it, it opens to a completely different e-mail. I can't get the original e-mail that I wanted.

Gekose oplossing

Try resetting the index.

  • Right click on the folder that contains the email and select 'Properties'
  • click on 'Repair folder' button
  • click on 'OK'

select another folder and reselect folder you 'fixed'.

Lees dié antwoord in konteks 👍 1

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Gekose oplossing

Try resetting the index.

  • Right click on the folder that contains the email and select 'Properties'
  • click on 'Repair folder' button
  • click on 'OK'

select another folder and reselect folder you 'fixed'.

tresko
tresko Vraag-eienaar
more options

Thank you!