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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I changed my primary email address, but I still get email at my old address.

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  • Laaste antwoord deur cor-el

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My account with Firefox correctly shows my primary address. And yet Firefox is still sending me mail at my old primary address, which I want to discontinue. How do I fix this?

My account with Firefox correctly shows my primary address. And yet Firefox is still sending me mail at my old primary address, which I want to discontinue. How do I fix this?

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It's possible that you are on more than one mailing list. For example, the newsletter takes direct subscriptions rather than going through a Firefox Account.

Can you use a link in the message to update your email preferences and see whether that leads to a different place?

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If there is a problem with sending mail to the new address then the mail might be send to the old email address. In some cases email might be send to both email addresses.