Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I make Roboform work again?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 35 views
  • Laaste antwoord deur John

Howard Steeley
Howard Steeley
more options

Today Firefox disabled most of my add-ons and extensions. Roboform was the most important that I need to get back immediately. I could not log into Firefox to get help because my passwords are saved in Roboform. I could not fill forms online because Roboform does it for me. I have been using Firefox for years and am extremely unhappy. I use Windows 10, Comcast internet, Norton Security Suite, Firefox 66.0.3. [email removed]

Today Firefox disabled most of my add-ons and extensions. Roboform was the most important that I need to get back immediately. I could not log into Firefox to get help because my passwords are saved in Roboform. I could not fill forms online because Roboform does it for me. I have been using Firefox for years and am extremely unhappy. I use Windows 10, Comcast internet, Norton Security Suite, Firefox 66.0.3. ''[email removed]''

Gewysig op deur Andrew

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Hi hrsteeley,

We're currently aware of an issue regarding add-ons. A fix is on the way. We apologize for any inconvenience caused.

https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047

Per jscher200, "Currently, the only workaround is to set your system clock back (for example, if your date is May 3, set to May 2; if your date is May 4, set to May 3). You might have to reinstall extensions after that, or maybe Firefox will detect the difference at your next shut down/restart. Changing the date may have other consequences, so I understand this option isn't ideal."

Thank you

John
John
more options

I am having this problem as well