This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Problems saving and managing Bookmarks on Firefox 66.0.5 (64-bit)

  • 7 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur ekijem

more options

I am suddenly unable to save bookmarks using the star on the address bar. When I click the star, nothing happens. I can, however, save bookmarks from the Bookmarks menu and that's not nearly as convenient.

Another problem is that I also cannot seem to manage my bookmarks. I can't delete bookmarks or bookmark folders.

I am suddenly unable to save bookmarks using the star on the address bar. When I click the star, nothing happens. I can, however, save bookmarks from the Bookmarks menu and that's not nearly as convenient. Another problem is that I also cannot seem to manage my bookmarks. I can't delete bookmarks or bookmark folders.

Gekose oplossing

Thanks very much for your assistance. Everything seems to have come back to normal. I moved the profile file to the desktop and restarted Firefox and it promptly created a new profile folder. But I no longer had access to my bookmarks. So I deleted this new profile folder and brought back the old one. For some reason, everything is working fine now. Thanks again.

Lees dié antwoord in konteks 👍 0

All Replies (7)

more options

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

more options

> Task: checkIntegrity - Unable to check favicons.sqlite integrity: [Exception... "Could not open connection to C:\Users\Emma\AppData\Roaming\Mozilla\Firefox\Profiles\m08citmw.default\favicons.sqlite: 2153971713" nsresult: "0x80630001 (NS_ERROR_STORAGE_BUSY)" location: "JS frame :: resource://gre/modules/Sqlite.jsm :: openConnection/</< :: line 985" data: no] > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats

more options

Looks like something is blocking access to the file. places.sqlite : History and Bookmarks

The only thing I know of is to delete this file. Once you have done so, a new file will be created using a bookmarks backup file. But history has no backup.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

more options

Gekose oplossing

Thanks very much for your assistance. Everything seems to have come back to normal. I moved the profile file to the desktop and restarted Firefox and it promptly created a new profile folder. But I no longer had access to my bookmarks. So I deleted this new profile folder and brought back the old one. For some reason, everything is working fine now. Thanks again.

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

And remember to make backups of your profile.

more options

Thanks very much. I'll remember the backups.