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How can I delete javascript files from services folder after uninstalling Firefox

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  • 1 het hierdie probleem
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  • Laaste antwoord deur Jaye25

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I have been getting crashreporter.exe errors whenever I tried to open my kindle app on my computer. I did some research and found out that this file is a part of Firefox. I uninstalled Firefox but it seems that some javascript files were left behind. I tried to delete these files but I was unsuccessful. These files are located in the Services or the CLSID Start Menu Provider Folder. I am not sure which main folder that they are exactly in though. After doing a search the search results bar mentions the start menu folder but each individual file is listed as services file type javascript file. Is there anyone here that can help me get rid of these files so I can go back to using my kindle app normally? Thank you

I have been getting crashreporter.exe errors whenever I tried to open my kindle app on my computer. I did some research and found out that this file is a part of Firefox. I uninstalled Firefox but it seems that some javascript files were left behind. I tried to delete these files but I was unsuccessful. These files are located in the Services or the CLSID Start Menu Provider Folder. I am not sure which main folder that they are exactly in though. After doing a search the search results bar mentions the start menu folder but each individual file is listed as services file type javascript file. Is there anyone here that can help me get rid of these files so I can go back to using my kindle app normally? Thank you

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I am posting this as well for further information-hopefully it will be useful. I went through each of these files individually and they all come up with a Microsoft jscript runtime error involving Microsoft.Bing

This is an example of one of them.

A box titled Windows Script Host came up stating the following: Script: C: System Volume Information\SystemRestore\AppxStaging\ProgramFiles\WindowsApps\Microsoft.BingTravel_3.0.4.336_x64_8wekyb3d8bbwe\Common\js\services Line: 1 Char: 1 Error: (Can't reproduce this) is undefined Code: 800A1391 Source: Microsoft Jscript runtime error