This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

disabling two-factor authentication

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

Lewisberg
Lewisberg
more options

Hello. I have lost my recovery key and do not have access to the program with synchronization keys. Is it possible to disable two-factor authentication?

Hello. I have lost my recovery key and do not have access to the program with synchronization keys. Is it possible to disable two-factor authentication?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I don't think that is currently possible to bypass or disable 2FA when you do not have access to an authenticator app or have recovery keys.

Gewysig op deur cor-el