This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Set preferences to use Adobe to open pdf files instead of builin viewer

  • 4 antwoorde
  • 1 het hierdie probleem
  • 126 views
  • Laaste antwoord deur Mike Kaply

more options

I am looking for a preference setting in one of the configuration files, preferably user.js, to tell Firefox to open pdf files using "Adobe acrobat (default)" rather than the built in viewer. I can do it through the user interface, but I need to push the setting to multiple users. I noticed that when I manually change the setting, pdfjs.enabledCache.state is changed from true to false. But that does not seem to be the only setting that changes.

I am looking for a preference setting in one of the configuration files, preferably user.js, to tell Firefox to open pdf files using "Adobe acrobat (default)" rather than the built in viewer. I can do it through the user interface, but I need to push the setting to multiple users. I noticed that when I manually change the setting, pdfjs.enabledCache.state is changed from true to false. But that does not seem to be the only setting that changes.

Gekose oplossing

See also:

DisableBuiltinPDFViewer:

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

Hi tanyaj, this flag is stored in a file in the user's profile named handlers.json. I don't know whether there is a way to preset that, but there is a policy option to disable the built-in viewer, which might then cause the default application to be used.

More info on policy: Customize Firefox using Group Policy (Windows)

Meanwhile, I'll flag this thread as belonging under Firefox for Enterprise, which I think is more suited to the problem.

Gewysig op deur jscher2000 - Support Volunteer

more options

Jscher2000, thank you for your reply. I have tried disabling the built-in viewer. That causes the filed to be downloaded instead of opened in Adobe viewer.

more options

Gekose oplossing

See also:

DisableBuiltinPDFViewer:

more options

> That causes the filed to be downloaded instead of opened in Adobe viewer.

Were they offered Adobe as a choice to open the file?