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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I keep receiving the same email in a loop

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Hi,

I think this has happened since a recent Thunderbird Update but cannot say for sure.

I keep receiving the same single email from 21/06/19, 11.18am every time I press the Get Messages button. No new emails at all are getting through even though I know I have received them (phone shows me).

The wifes and a friends email account is also on the Thunderbird app and their new emails are being received. It's just my emails not getting through.

To date this email has been received over 200 times.

Please help!

Hi, I think this has happened since a recent Thunderbird Update but cannot say for sure. I keep receiving the same single email from 21/06/19, 11.18am every time I press the Get Messages button. No new emails at all are getting through even though I know I have received them (phone shows me). The wifes and a friends email account is also on the Thunderbird app and their new emails are being received. It's just my emails not getting through. To date this email has been received over 200 times. Please help!

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Deleted account and re-added and it's working ok now.

Although I now have 5000+ emails all the way back to 2010.

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