This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I change the default google account page that pops up in Firefox? It's no longer active and I can't log in.

tracycowden
tracycowden
more options

My former employer used G-suite for everything. That email address is no longer active for me. I can't figure out how to get Google - in Firefox - to let me log in to my personal Gmail account. Everytime someone sends me a Google-related link that I try to open in Firefox, it wants me to log into my old, inactive account.

My former employer used G-suite for everything. That email address is no longer active for me. I can't figure out how to get Google - in Firefox - to let me log in to my personal Gmail account. Everytime someone sends me a Google-related link that I try to open in Firefox, it wants me to log into my old, inactive account.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi tracycowden, most likely that information is retained in a Google cookie. You can clear your Google cookies and then try the link again.

While viewing the Google sign-in page, click the lock icon at the left end o the address bar to open the Site Information panel. At the bottom of the panel, click Clear Cookies and Site Data... to call up a dialog where you can clear your Google cookies.

Then close that sign-in page and try the link again. Any improvement?