Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

since upgrading to version 69 of Firefox browser, my IDM integration module no longer works ? wtf

more options

Previously used IDM 6.33 with Firefox 68 and the integration worked perfectly. Upgraded to ver 69 and my IDM 6.33 integration stopped worked. A window kep t poping up to say I neede to install the module. I upgraded 6.33 to 6.35, but to no avail. Still reporting that the module is missing. IDM say that Mozilla will create an integration module for Firefox 69

Previously used IDM 6.33 with Firefox 68 and the integration worked perfectly. Upgraded to ver 69 and my IDM 6.33 integration stopped worked. A window kep t poping up to say I neede to install the module. I upgraded 6.33 to 6.35, but to no avail. Still reporting that the module is missing. IDM say that Mozilla will create an integration module for Firefox 69

All Replies (3)

more options

Hmm, IDM creates the extension(s), not Mozilla.

I see you have two IDM extensions in the add-on list you shared:

  • iDM Integration Extension 1.1.5 ({ed9a84e6-a04e-4d97-ad7e-b7414f2912eb}) -- this one is enabled
  • IDM Integration Module 6.33.2 (mozilla_cc3@internetdownloadmanager.com) -- this one is disabled

Can that second one be enabled here:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scroll the list on the right side to the bottom to find the disabled extensions. Any luck? Or is there a message explaining the reason it's disabled?


It sounds like you already did the steps in IDM's support articles, but just in case:

Did you get the latest updated version: http://www.internetdownloadmanager.com/news.html

more options

I read somewhere on the IDM website that because Mozilla upgrade their browser every 6 weeks or so, the frequency in which the modules are invalidated is quite high. Currently there is no compatible module for FF ver 69. I then upgraded IDM from 6.33 60 6.35, and integrated into Edge. It works perfectly. As much as I love Firefox, I have no option but to stop using Firefox and run with Edge

more options

Or you could use the Extended Support Release of Firefox 68 for the next year. More info if you want it: Switch to Firefox Extended Support Release (ESR) for personal use.