This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Messages do not remain in bold before reading

  • 6 antwoorde
  • 5 hierdie probleem
  • 5 views
  • Laaste antwoord deur frani1

more options

Hi, new messages that arrive are not in Bold. I am on Mac OS operating system Catalina, version of thunderbird 60.9.0. Can anyone help?

Hi, new messages that arrive are not in Bold. I am on Mac OS operating system Catalina, version of thunderbird 60.9.0. Can anyone help?

All Replies (6)

more options

So you are saying you messages download from the server in a read state? If so do you get your mail using the IMAP protocol? Do you also get it on you phone or a tablet?

I have seen lots of instances where mail appears in Thunderbird as read because the server (gmail in particular) marks mail as read when picked up by the phone. In other cases I have seen folks most excited about the issue only for it to turn out they had purchased an "internet security suite" with scam and phishing detection that truly messed with their mail read state, the folders it is in and if it is junk or trash, but didn't really protect them.

Sometime the folder index is corrupt and doing a repair by right clicking the folder and selecting properties and then the repair button can cause the read state to change.

more options

no they are not read-only. Before updating the MAC to Catalina I saw the messages received in bold. Now I don't see them in bold anymore.

more options

Gewysig op deur sfhowes

more options

sfhowes said

The problem appears to be fixed in TB 68.1.1: https://bugzilla.mozilla.org/show_bug.cgi?id=1563948

then? I have version 60.9.0. the problem is always there

more options

I had the same problem and I just found a solution! yay. In Thunderbird 60.9 please go to Tools>Add-ons then search for "Theme Font & Size Changer (fixed)" and add it. Then quit and restart Thunderbird. What I think happened is that it got disabled when upgrading to Catalina. Good Luck.

more options

Thanks! That worked! (I had just upgraded to Catalina also....)