This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

On first boot of Firefox, I cannot go to my gmail without waiting many minutes. How to fix?

  • 3 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

more options

I do not have this problem with Chromium. I read a solution for a similar problem with amazon dot com. It referred to 2 factor authorization. What is that? Why is it assumed that someone asking a question would know computer jargon?

I do not have this problem with Chromium. I read a solution for a similar problem with amazon dot com. It referred to 2 factor authorization. What is that? Why is it assumed that someone asking a question would know computer jargon?

All Replies (3)

more options

Two-factor authentication is an optional security feature where sites require you to enter a code received by email or text message, or generated by an app. It doesn't sound relevant to me.

Does Firefox show any of the usual indications in the lower left corner such as connecting, reading, etc.?

During the waiting time, can you open another tab and get to other sites, or is Firefox just busy/distracted and not yet able to retrieve sites?

Is there anything special about your network settings, such as using a proxy, VPN, or DNS over HTTPS?

more options

Here's a somewhat similar thread suggesting a Kaspersky settings override is a potential factor in causing delayed first page load: https://support.mozilla.org/questions/1271170

more options

(note that the OP is using Linux)

See also:

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window