This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

outlook error

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur iamjayakumars

verace79
verace79
more options

The window for the outlook does not re-open, after choosing that a junk mail is not junk. This is the second time it does that. I unistalled firefox, but todays it has the same problem. It cannot come back, and always connects it with cookies. I erases cookies for the "options" menu, but the problem persists

The window for the outlook does not re-open, after choosing that a junk mail is not junk. This is the second time it does that. I unistalled firefox, but todays it has the same problem. It cannot come back, and always connects it with cookies. I erases cookies for the "options" menu, but the problem persists

Gekose oplossing

  • First try to clear the cache and cookies
  • If it didn't work, try in safemode.
  • Still facing the issue. Try to create a new firefox profile.
  1. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  2. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectlocale=en-US&redirectslug=profile-manager-create-and-remove-firefox-profiles
  3. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectlocale=en-US&redirectslug=profile-manager-create-and-remove-firefox-profiles
Lees dié antwoord in konteks 👍 0

All Replies (1)

iamjayakumars
iamjayakumars
more options

Gekose oplossing

  • First try to clear the cache and cookies
  • If it didn't work, try in safemode.
  • Still facing the issue. Try to create a new firefox profile.
  1. https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  2. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectlocale=en-US&redirectslug=profile-manager-create-and-remove-firefox-profiles
  3. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles?redirectlocale=en-US&redirectslug=profile-manager-create-and-remove-firefox-profiles