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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

i never receive my password resets to different accounts

  • 5 antwoorde
  • 1 het hierdie probleem
  • 9 views
  • Laaste antwoord deur the-edmeister

Sandycis
Sandycis
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I request password resets to different accounts and the email never reaches my MSN email. I get some password resets but the majority never reach me. What is causing this and how do i fix it?

Thank you, Sandra Cockrell

I request password resets to different accounts and the email never reaches my MSN email. I get some password resets but the majority never reach me. What is causing this and how do i fix it? Thank you, Sandra Cockrell

All Replies (5)

Dinushi Dhananjani
Dinushi Dhananjani
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If you are not receiving password 

reset emails from "various sites",

you need to check your spam label. If you do not see the email in your inbox nor your spam label, then the email hasn't reached your account. You would need 

to contact the company/website that

is attempting to send you the reset email.

Sandycis
Sandycis Vraag-eienaar
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I have done that to several sites that sent password resets and they say they have no other way to send the password reset, so i never receive the link i need. Something is blocking it but i cannot figure out what is causing this.

xt1zer
xt1zer
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Apparently the email providers currently encounter problems sending the requests. Happens a lot to me, not only for password resetting, but even login verification codes (sent by email OR text messages). My best guess is that there's nothing you can do here except to wait until it gets fixed on the providers' side. Shouldn't be related to a web-browser either.

andyb
andyb
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similar story, receiving multitude of emails from Amazon but not password reset links or verification codes. Amazon say contact your email provider

the-edmeister
the-edmeister
  • Moderator
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andyb said

similar story, receiving multitude of emails from Amazon but not password reset links or verification codes. Amazon say contact your email provider

If that is why you posted here Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your "web mail" service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help