This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have a html page stored locally with links to local files, which all open ok except where the file is (eg) .xls and requires OpenOffice to open and convert it

  • 3 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur Gra

more options

Clicking on a link to a local file works ok for .odt .ods .pdf etc, but not for .doc or .xls. These cause a "not found" error with a file reference which is truncated. The files in question all open perfectly through W Explorer or through the Open command. This all worked ok in early December, but has recently faulted. The links work ok in Internet Explorer, so the fault appears to be in Firefox v71.0 64 bit running in Windows 7.

Clicking on a link to a local file works ok for .odt .ods .pdf etc, but not for .doc or .xls. These cause a "not found" error with a file reference which is truncated. The files in question all open perfectly through W Explorer or through the Open command. This all worked ok in early December, but has recently faulted. The links work ok in Internet Explorer, so the fault appears to be in Firefox v71.0 64 bit running in Windows 7.

Gekose oplossing

This problem has been solved with Firefox version 72.0.2 Thanks!

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Try to set this pref to false on the about:config page.

  • privacy.file_unique_origin = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

more options

Thanks for the response. I tried that change but it didn't help, so I've changed it back to true.

I have some more info on the fault - it produces a stream of errors which seem to reflect spaces in the document's address. So I createds a .doc file in a top level directory so the address had no spaces and it opened ok. I then changed the document name from test01.doc to test 01.doc. The first opens, the second one gives the errors. So there's a problem in handling links where the local address has spaces and it requires OpenOffice to convert the file. Weird!

more options

Gekose oplossing

This problem has been solved with Firefox version 72.0.2 Thanks!