This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"Open Message in Conversation" not shown in old messages right click menu after reindex

  • 2 antwoorde
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur NVK

NVK
NVK
more options

OS: Windows 10 TB Ver: 68.5.0 (32 bit)

I was facing issue of shows some other Conversation when I choose "Open Message in Conversation". So on googling, it was suggested to reindex by delete .msf files and restart firefox.

After doing same, my original issue does not resolve but trapped in new issue of "Open Message in Conversation" not shown on right click menu. New messages received after reindex showing "Open Message in Conversation" properly, hence issue with messages before reindexing.

I am using default theme, and no any addons. I tried with safe mode but issue remain same.

any help appreciated.

OS: Windows 10 TB Ver: 68.5.0 (32 bit) I was facing issue of shows some other Conversation when I choose "Open Message in Conversation". So on googling, it was suggested to reindex by delete .msf files and restart firefox. After doing same, my original issue does not resolve but trapped in new issue of "Open Message in Conversation" not shown on right click menu. New messages received after reindex showing "Open Message in Conversation" properly, hence issue with messages before reindexing. I am using default theme, and no any addons. I tried with safe mode but issue remain same. any help appreciated.
Aangehegde skermkiekies

Gekose oplossing

Is global indexing switched off?

Check it is switched on: Menu app icon > Options > Options > Advanced > 'General' tab select: 'Enable Global Search and Indexer'

If still no ioy, Exit Thunderbird delete the 'global-messages-db.sqlite' file See info: https://support.mozilla.org/en-US/kb/rebuilding-global-database

Start Thunderbird.

Lees dié antwoord in konteks 👍 1

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Gekose oplossing

Is global indexing switched off?

Check it is switched on: Menu app icon > Options > Options > Advanced > 'General' tab select: 'Enable Global Search and Indexer'

If still no ioy, Exit Thunderbird delete the 'global-messages-db.sqlite' file See info: https://support.mozilla.org/en-US/kb/rebuilding-global-database

Start Thunderbird.

NVK
NVK Vraag-eienaar
more options

Exit Thunderbird and delete the 'global-messages-db.sqlite' file from profile resolve my both issue.

Thank you.