This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Updating to 73.0.1/32 broke access to a website that was fine under FF72 and earlier

  • 24 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Pedro

more options

Allowed the 73.0.1 update to proceed today and it (73.0.1) broke a banking website (www.citibank.com.au) that was fine under FF72 (and earlier). Makes no difference whether I use a bookmarked URL or re-type it. Now unable to do my banking on the desktop with FF. Mobile banking app works fine.

The normal home page has a different appearance (since this morning's session under FF72). As soon as I hit login, it loads something off their MOBILE site and then locks me on a T&C page with no escape.

Works fine under IE (shudder) and Opera. Have done the usual: clear cache/cookies, restart FF, Seriously considering reverting to release 72 unless this rings a bell with anyone here.

Allowed the 73.0.1 update to proceed today and it (73.0.1) broke a banking website (www.citibank.com.au) that was fine under FF72 (and earlier). Makes no difference whether I use a bookmarked URL or re-type it. Now unable to do my banking on the desktop with FF. Mobile banking app works fine. The normal home page has a different appearance (since this morning's session under FF72). As soon as I hit login, it loads something off their MOBILE site and then locks me on a T&C page with no escape. Works fine under IE (shudder) and Opera. Have done the usual: clear cache/cookies, restart FF, Seriously considering reverting to release 72 unless this rings a bell with anyone here.

Gewysig op deur Pedro

All Replies (4)

more options

UPDATE: Did a close/restart hoping that might cause FF to act on that config change and recognise those files.

Instead, FF73.0.1 has now opened with a "newbie" startup screen, NOT the "restart with all your tabs from the last occasion". So I have lost about 12 valuable tabs.

And that option - which I always have selected - is nowhere to be seen in history, only a list, so I'll need to pick my way down through that to find and re-establish the ones I had active when I closed it down.

FF73.0.1 seems the embodiment of "one step forward, two steps back".

AAARRRGGGHHH as Charlie Brown would say.

more options

jscher2000 said

Hi Ed, if you are asking about this --
If you have Microsoft Office installed locally, please change your default browser to Internet Explorer temporarily before the next step.

-- it's because of this problem that can occur when you remove your default browser: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

Yes, I was asking about that. Interesting! But maybe you should specify Win10 and Outlook 2013 or newer?

more options

deleted. (Dodgy bookmark recovered from history ...)

Gewysig op deur Pedro

more options

So - after restarting (and restoring a few tabs from history) - FF73 is now showing saved logins under Logins & Passwords. Yay! Life is slowly returning to normal.

  1. 1
  2. 2