This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Pages don't finish loading

  • 2 antwoorde
  • 1 het hierdie probleem
  • 11 views
  • Laaste antwoord deur Marc Levine

Marc Levine
Marc Levine
more options

On www.thetimes.co.uk and some other sites the page loading will stall with the blue bar 75% complete. A refresh does not fix the issue. I have recently uninstalled/reinstalled Firefox

In chrome the page will load completely and much faster

On www.thetimes.co.uk and some other sites the page loading will stall with the blue bar 75% complete. A refresh does not fix the issue. I have recently uninstalled/reinstalled Firefox In chrome the page will load completely and much faster

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi Marc

I should be able to help with this.

If you open the Android Settings app, select Applications, find Firefox then clear the cache (do not clear data!). Restart your device and you should find that Firefox for Android will be running a bit smoother.

Failing that I recoemnd that your try Firefox Preview, our new browser also available from the Google Play store. It has been completely rebuilt and has a much smoother browseing experiance.

Marc Levine
Marc Levine Vraag-eienaar
more options

Thanks. I doubt the cache is the problem given that I have only just installed Firefox. The phone is automatically rebooted each week

I downloaded the preview version. It's much faster but doesnt support extensions. The ui/ux is a bit of mess. Getting to my desktop bookmarks is a bit of a faff