This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My inbox appears to be locked out with an envelope and lock icon how can I unlock it so that it displays current messages

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Toad-Hall

more options

My toolbar has a different display and the inbox is not displayed . I have been able to compose and send a test message to another of my email addresses. It could be connected to having sent 4/5 similar emails one after the other yesterday

My toolbar has a different display and the inbox is not displayed . I have been able to compose and send a test message to another of my email addresses. It could be connected to having sent 4/5 similar emails one after the other yesterday
Aangehegde skermkiekies

Gekose oplossing

The lock icon does not mean it is locked. It means you are using secure connection.

Click on the > icon shown to the left of the mail account name folder. It should display your list of folders in that mail account.

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

The lock icon does not mean it is locked. It means you are using secure connection.

Click on the > icon shown to the left of the mail account name folder. It should display your list of folders in that mail account.