This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how to configure thunderbird to avoid endless mail folder synchronization ?

  • 5 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FBU

more options

Hi there, I am a new TB user having switched from yahoo mail to TB as TB seems being more comfortable to be used. However, synchronizing my mails takes a very long time and is repetitively done over all my folders and thus slowing down the performance of TB. Reading and managing my mails and folders directly via the yahoo mail web client is fast and instantaneous. What shall I do or change within TB to speed up the process ? Your recommendations are welcome.

Hi there, I am a new TB user having switched from yahoo mail to TB as TB seems being more comfortable to be used. However, synchronizing my mails takes a very long time and is repetitively done over all my folders and thus slowing down the performance of TB. Reading and managing my mails and folders directly via the yahoo mail web client is fast and instantaneous. What shall I do or change within TB to speed up the process ? Your recommendations are welcome.

All Replies (5)

more options

How did you add the account to TB, POP or IMAP, and which settings, i.e. servers, security, authentication etc.? Repetitive syncing shouldn't occur unless the mail folders are severely corrupted. Do you have a security/AV app scanning the profile folder? Which one? If so, disable it or add the TB profile folder as an exclusion or exception.

more options

My TB account is setup as IMAP using the standard settings TB has chosen automatically. I agree, repetitive sync should not occur but it does, the reason why I'm asking for help. As I have setup TB the first time on my new PC I cannot imagine my mail folders being are severly corrupt. Note, if using my original yahoo web mail client all is fine. AVIRA Antivirus PRO is running on my PC with the default parameters. Please help me to solve this issue and let me know more details for the next steps.

more options

I would start by disabling Avira Mail Protection, leaving the real-time background scan in place.

http://kb.mozillazine.org/Antivirus_software

more options

FBU is your problem solved?

more options

TB toke ages to synchronize my mails/folders on my new pc despite a really fast internet connection. Avira Mail protection cannot be disabled even by forcing it as admin, rebooting, retrying .... Any other ideas or tips or ticks ?