This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Updating FF, why did I receive an XULRunner Platform Version '75.0' Error?

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur philipp

brucef1
brucef1
more options

While updating FF on my Windows 10 laptop, I received an error from XULRunner. Platform version '75.0' is not compatible with minVersion > = 74.0.1, maxVersion < = 74.0.1. Now FF will not open. Help?

While updating FF on my Windows 10 laptop, I received an error from XULRunner. Platform version '75.0' is not compatible with minVersion > = 74.0.1, maxVersion < = 74.0.1. Now FF will not open. Help?

Gekose oplossing

hi, this might be the result of an update that has gone wrong and leaves a program folder with partly old partly new files. that should be solvable by downloading & reinstalling firefox: https://www.mozilla.org/firefox/all/

Lees dié antwoord in konteks 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Gekose oplossing

hi, this might be the result of an update that has gone wrong and leaves a program folder with partly old partly new files. that should be solvable by downloading & reinstalling firefox: https://www.mozilla.org/firefox/all/