This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox set as default browser will not open links from within other programs

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur ty.romain

more options

Whenever I receive a link to webpage in a chat from these two applications, Firefox is unable to open them when set as a default browser.

The links are valid and tested, since they open when the URL is manually copied and pasted in the address bar of Firefox.

This is a specific Firefox problem as I have successfully opened links by clicking on them from these apps using Brave/Chrome as default browsers for a comparison.

Whenever I receive a link to webpage in a chat from these two applications, Firefox is unable to open them when set as a default browser. The links are valid and tested, since they open when the URL is manually copied and pasted in the address bar of Firefox. This is a specific Firefox problem as I have successfully opened links by clicking on them from these apps using Brave/Chrome as default browsers for a comparison.

Gewysig op deur ty.romain

Gekose oplossing

Problem solved by myself with the 3 following steps:

1) Firefox was uninstalled 2) Registry was cleaned 3) Firefox was reinstalled

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

An update on this problem:

It's not only happening with the two aforementioned apps, but also when using Outlook. I'm unable to open any links from within Outlook.

Again, the problem is fixed by using another browser as the default one.

Title of the question modified to reflect this change.

Gewysig op deur ty.romain

more options

Gekose oplossing

Problem solved by myself with the 3 following steps:

1) Firefox was uninstalled 2) Registry was cleaned 3) Firefox was reinstalled