This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Won't download mp4 or some images

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur gawright919

gawright919
gawright919
more options

Since the new update I'm running into more and more image and video files I used to be able to download and now Firefox won't let me. Is this my issue or has something in Firefox changed?

Since the new update I'm running into more and more image and video files I used to be able to download and now Firefox won't let me. Is this my issue or has something in Firefox changed?

Gekose oplossing

Okay

Do you have a link to that page (that hopefully does not require an account) so that I can look into what is happening?

Lees dié antwoord in konteks 👍 0

All Replies (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

What happens when you long press on the download link? Do you see the option to save the file?

gawright919
gawright919 Vraag-eienaar
more options

No, I get a banner message from Firefox that it is not able to download the file type.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Gekose oplossing

Okay

Do you have a link to that page (that hopefully does not require an account) so that I can look into what is happening?

gawright919
gawright919 Vraag-eienaar
more options

For the example posted I just did a Google search for album covers and long pressed the image and selected save image, some will download most will not.