This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can't download games through google play store

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Paul

drozesloankerry
drozesloankerry
more options

I go to google playstore to try to load games. Playstore won't open until I go into firefox. A screen appears saying I must sign into my google acct. When I try to sign in w/ my gmail acct address or phone # on acct (verified) & I press the next button and the SAME screen asking me to sign into my google acct. How google accts are valid & verified by google. Google says it's "firefox not letting me load the games". I'm confused. Please assist.

I go to google playstore to try to load games. Playstore won't open until I go into firefox. A screen appears saying I must sign into my google acct. When I try to sign in w/ my gmail acct address or phone # on acct (verified) & I press the next button and the SAME screen asking me to sign into my google acct. How google accts are valid & verified by google. Google says it's "firefox not letting me load the games". I'm confused. Please assist.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Do you have a Google Account set up and you are signed into on your device?