This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Email not sent with Thunderbird

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur sfhowes

andrea.musone
andrea.musone
more options

When sending email with Thunderbird, the system displays a message as in attached image. Can you help me to solve such a problem?

When sending email with Thunderbird, the system displays a message as in attached image. Can you help me to solve such a problem?
Aangehegde skermkiekies

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

'Incorrect greeting' usually means the authentication method in TB is wrong, or the password or User Name. According to their site, the outgoing server should be mail.tin.it on port 587 with connection security = none and authentication = no authentication. This might work if you're connected to the TIM network, but probably not through a non-TIM network, which might explain 'access denied'.