This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox opens my smart phones front popup camera without notifying

more options

Hi, I'm currently using a xiaomi mi 9t smart phone.When i was visiting this web site https://www.greenmangaming.com/intel-feature/playerunknowns-battlegrounds/pubg-game-modes/ via the google search my front camera was suddenly popped up and went down. Then i went back to the search results on google and opened the same link again it didn't happen.Then i cleared my browser history and closed the web browser and visit the above link again same happened. My phone has a popup camera so i noticed this.I have attached videos to show what is happening.Please take proper action on this situation.

record

popup

Hi, I'm currently using a xiaomi mi 9t smart phone.When i was visiting this web site https://www.greenmangaming.com/intel-feature/playerunknowns-battlegrounds/pubg-game-modes/ via the google search my front camera was suddenly popped up and went down. Then i went back to the search results on google and opened the same link again it didn't happen.Then i cleared my browser history and closed the web browser and visit the above link again same happened. My phone has a popup camera so i noticed this.I have attached videos to show what is happening.Please take proper action on this situation. [https://drive.google.com/file/d/148AmT8oSP0uxRL7m1-TpII5mEFHjujiu/view?usp=Screen record] [https://drive.google.com/file/d/14ECziOcgy2jnhrd9KoBVDL7uhtpjqJkS/view?usp=Camera popup]

Gewysig op deur yklahirumadushanka

Gekose oplossing

Hi

This is being caused by the website that you are viewing requesting access to your camera or microphone. We could keep this request hidden, but we think it would be better for you to make an informed choice. We are working on ways to reduce the frequency of this happening and this will hopefully be included in a future update. In the meantime, you can adjust this in the Android application settings by remove Firefox for Android's access to your camera and microphone.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Hi

This is being caused by the website that you are viewing requesting access to your camera or microphone. We could keep this request hidden, but we think it would be better for you to make an informed choice. We are working on ways to reduce the frequency of this happening and this will hopefully be included in a future update. In the meantime, you can adjust this in the Android application settings by remove Firefox for Android's access to your camera and microphone.

more options

Removing firefox for Android's access to my camera and microphone solves this.But some times i need this permission. So if you can notify the user for allow the access to camera when some website needs that, it will be very helpful.

Gewysig op deur yklahirumadushanka