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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

"unable to deliver email" message error when i try to reset firefox account password.

  • 2 antwoorde
  • 1 het hierdie probleem
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  • Laaste antwoord deur chokdentenzin

chokdentenzin
chokdentenzin
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However I can use the old password to sign in support.mozilla.org but the password does not work for firefox sync . I tried clearing all cache and using different devices but the problem persists and does not let me set up sync.

However I can use the old password to sign in support.mozilla.org but the password does not work for firefox sync . I tried clearing all cache and using different devices but the problem persists and does not let me set up sync.
Aangehegde skermkiekies

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Pallavi kumari
Pallavi kumari
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  1. Go to accounts.firefox.com
  2. Click on the lock icon in the address bar.
  3. Click on More Informationbutton.
  4. Click on the Permissions tab.
  5. Scroll down to Set Cookies and select Allow.
  6. Restart Firefox.

If this does not help, please make sure that there are no add-ons blocking cookies for accounts.firefox.com.

For advanced users: Make sure DOM Storage is enabled:

  1. Type about:config in the address bar and press Return.

A warning page may appear. Click I accept the risk!Accept the Risk and Continueto continue to the about:config page.

  1. In the filter search for dom.storage.enabled.
  2. Make sure the value is set to true. If not, double-click to change it.
  3. Restart Firefox and sign in once more to accounts.firefox.com.

See also http://kb.mozillazine.org/dom.storage.enabled.

https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

chokdentenzin
chokdentenzin Vraag-eienaar
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Hi Pallavi Kumari,

Setting the cookies from default to allow solved the issue. Thank you for the speedy solution. Cheers :D