This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Logins and Passwords Keep Unchecking in Settings

  • 2 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur mcj3272

mcj3272
mcj3272
more options

Hello, Kind of like the title says, every time I close out Firefox, the "Logins and Passwords" option "Ask to save logins and passwords for websites" unchecks itself, and does not autofill or remember passwords on the next browsing session unless you go back and check the box each time. I included the troubleshooting text below. Thanks in advance for your help! Matt

Hello, Kind of like the title says, every time I close out Firefox, the "Logins and Passwords" option "Ask to save logins and passwords for websites" unchecks itself, and does not autofill or remember passwords on the next browsing session unless you go back and check the box each time. I included the troubleshooting text below. Thanks in advance for your help! Matt

Gekose oplossing

You can't have multiple Password Managers enabled at the same time, so if you have other Password Manager like RoboForm or Trend Micro Password Manager then the Firefox Password Manager (Lockwise) will be disabled.

If you have the "Trend Micro Password Manager" installed then uninstall this application via the Windows Control Panel.

Lees dié antwoord in konteks 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

You can't have multiple Password Managers enabled at the same time, so if you have other Password Manager like RoboForm or Trend Micro Password Manager then the Firefox Password Manager (Lockwise) will be disabled.

If you have the "Trend Micro Password Manager" installed then uninstall this application via the Windows Control Panel.

mcj3272
mcj3272 Vraag-eienaar
more options

That was it, didn't even know I had Trend Micro installed.. Thanks for the help! Matt