This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird and ProtonMail?

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur gild

more options

Hey guys! I am trying to set up Thunderbird to work with ProtonMail. I got through the first few steps in the guide here: https://protonmail.com/bridge/ Since ProtonMail is encrypted, the bridge decrypts the incoming emails and encrypts the out coming ones. I had no problems installing and configuring the ProtonMail bridge. Where I get a problem is with the instructions to configure Thunderbird. I contacted ProtonMail support but no replies yet.

The Thunderbird I installed is version 68.9.0. Here is where I get stuck: https://protonmail.com/bridge/thunderbird#1 The instructions are as follows: "To configure the bridge with Thunderbird, first open the application and right-click in the sidebar. Choose Settings"

Problem is, the Thunderbird page I get looks nothing like the one pictured in the ProtonMail guide. And when I right-click on the sidebar nothing happens. I can't find 'settings' anywhere.

Can you help?

Hey guys! I am trying to set up Thunderbird to work with ProtonMail. I got through the first few steps in the guide here: https://protonmail.com/bridge/ Since ProtonMail is encrypted, the bridge decrypts the incoming emails and encrypts the out coming ones. I had no problems installing and configuring the ProtonMail bridge. Where I get a problem is with the instructions to configure Thunderbird. I contacted ProtonMail support but no replies yet. The Thunderbird I installed is version 68.9.0. Here is where I get stuck: https://protonmail.com/bridge/thunderbird#1 The instructions are as follows: "To configure the bridge with Thunderbird, first open the application and right-click in the sidebar. Choose Settings" Problem is, the Thunderbird page I get looks nothing like the one pictured in the ProtonMail guide. And when I right-click on the sidebar nothing happens. I can't find 'settings' anywhere. Can you help?

Gewysig op deur pepelapiu

All Replies (1)

more options

Do you see the 'folder pane' on the left side? if not - View --> Layout -- place a check in Folder pane to view that column

You may have other accounts listed in that column. Just select any account and right-click and select settings. Follow the Proton Mail guide.