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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

No sound while on default audio output from few websites.

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  • Laaste antwoord deur ARMAN KHAN

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Hi, I've got a problem with sound with few websites. I'm using 2 sound devices, my headset and my 2nd TV screen which have speakers. For example I got problem with twitter and google translator. When I try to play a sound from both of these sites when I'm using my headset as my default sound output, it doesn't work, there is no sound at all but when I change to my TV screen it plays these sounds. I have no problem with youtube, netlfix or other steaming platforms. I've just noticed that problem with these 2 websites, I don't know about other websites. Oh, and on 9gag I got similar problem but not every video is without sound, some of them has a sound and some of them hasn't. My device is set to default as in attached image.

Hi, I've got a problem with sound with few websites. I'm using 2 sound devices, my headset and my 2nd TV screen which have speakers. For example I got problem with twitter and google translator. When I try to play a sound from both of these sites when I'm using my headset as my default sound output, it doesn't work, there is no sound at all but when I change to my TV screen it plays these sounds. I have no problem with youtube, netlfix or other steaming platforms. I've just noticed that problem with these 2 websites, I don't know about other websites. Oh, and on 9gag I got similar problem but not every video is without sound, some of them has a sound and some of them hasn't. My device is set to default as in attached image.
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hello Pa-Yonk,


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THANK YOU REGARDS,

arman