This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox is all of a sudden ’eating’ my battery capasity

  • 2 antwoorde
  • 1 het hierdie probleem
  • 9 views
  • Laaste antwoord deur may-britt

may-britt
may-britt
more options

Why does Firefox version 68.10.1 for my mobile (Galaxy S9+ android version 10) use from 40% - 60% of my battery) when I’m not using the mobile?

When about 40% to 60% battery % left, my mobile all of a sudden goes down to 0% and gets shut down - even if the mobile was ‘inactive’ i.e. I was not using the phone or having any apps running in the background.

Normally I use 3% - 5% battery on Firefox a day, but about once or twice a week the Firefox ‘eats’ (uses) 30% to 60% of my battery capacity for no reason at all.

Can you please advise: Why do I have this problem? How do I fix my problem?

Looking forward to a quick reply as I am need to have a functional mobil.

Thanking you in anticipation,

Yours sincerely May-Britt Åberg

Why does Firefox version 68.10.1 for my mobile (Galaxy S9+ android version 10) use from 40% - 60% of my battery) when I’m not using the mobile? When about 40% to 60% battery % left, my mobile all of a sudden goes down to 0% and gets shut down - even if the mobile was ‘inactive’ i.e. I was not using the phone or having any apps running in the background. Normally I use 3% - 5% battery on Firefox a day, but about once or twice a week the Firefox ‘eats’ (uses) 30% to 60% of my battery capacity for no reason at all. Can you please advise: Why do I have this problem? How do I fix my problem? Looking forward to a quick reply as I am need to have a functional mobil. Thanking you in anticipation, Yours sincerely May-Britt Åberg

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Do you have any tabs open that might have rich media like a video file or large images?

may-britt
may-britt Vraag-eienaar
more options

Hi Seburo, No tabs, apps or programmes are open. All "backgrounds activities" have been shut out. Best regards May-Britt