This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox someines is not asking my master password as soon as I initiate a session

  • 1 antwoord
  • 1 het hierdie probleem
  • 18 views
  • Laaste antwoord deur the-edmeister

MaLuisa
MaLuisa
more options

I set the "Master Password" in Windows 10. When I initiate Firefox, sometimes the pop-up window asking for the master password does not appear. When I go to a site which uses user/password that I stored, I have to go settings, view the password and return to the tab where I need it. At that time my user password appears. After a while, the pop up window appears asking me for the master password. Does anyone has this problem? Is this a bug? in Mac OS I never had this problem.

Thank you for any help in solving this.

I set the "Master Password" in Windows 10. When I initiate Firefox, sometimes the pop-up window asking for the master password does not appear. When I go to a site which uses user/password that I stored, I have to go settings, view the password and return to the tab where I need it. At that time my user password appears. After a while, the pop up window appears asking me for the master password. Does anyone has this problem? Is this a bug? in Mac OS I never had this problem. Thank you for any help in solving this.

Gekose oplossing

On the first launch of Firefox each day, the appearance (or lack thereof) of the prompt for your Master Password may be delayed vs later that day. The "first launch" does do more "housekeeping" than subsequent launches later in the day.

I have to slow down trying to use Firefox with the "first launch" to let Firefox "do its thing". The newer versions that "delay" has been more noticeable than older versions were. Plus using a Firefox Account for Sync services seems to cause that delay that with Firefox Profiles that I don't use with Sync.

IMO, without knowing more specifics about your situation I would say that it sounds normal to me.

Lees dié antwoord in konteks 👍 1

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Gekose oplossing

On the first launch of Firefox each day, the appearance (or lack thereof) of the prompt for your Master Password may be delayed vs later that day. The "first launch" does do more "housekeeping" than subsequent launches later in the day.

I have to slow down trying to use Firefox with the "first launch" to let Firefox "do its thing". The newer versions that "delay" has been more noticeable than older versions were. Plus using a Firefox Account for Sync services seems to cause that delay that with Firefox Profiles that I don't use with Sync.

IMO, without knowing more specifics about your situation I would say that it sounds normal to me.