This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is gesluit en in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Thunderbird password manager doesn't work. SOLVED: Caused by Ccleaner

  • 4 antwoorde
  • 1 het hierdie probleem
  • 15 views
  • Laaste antwoord deur Wayne Mery

more options

After a recent automatic update to 68.10.0 (32-bit), All my email, folders and profile disappeared. I checked for profile and it was gone. Thunderbird was basically just a shell. I used Revo to remove what was left of T-bird from my PC and rebooted. I reinstalled t-bird and redid all my accounts. However, now the password manager won't save passwords. I checked and no passwords are listed. I therefore have to re-enter my passwords every time I start T-bird. This is extremely difficult because of the type and length of the passwords I use. Is there anything I can do to get the password manager to work again without losing all my email.

Thank you in advance

After a recent automatic update to 68.10.0 (32-bit), All my email, folders and profile disappeared. I checked for profile and it was gone. Thunderbird was basically just a shell. I used Revo to remove what was left of T-bird from my PC and rebooted. I reinstalled t-bird and redid all my accounts. However, now the password manager won't save passwords. I checked and no passwords are listed. I therefore have to re-enter my passwords every time I start T-bird. This is extremely difficult because of the type and length of the passwords I use. Is there anything I can do to get the password manager to work again without losing all my email. Thank you in advance

Gewysig op deur Wayne Mery

Gekose oplossing

Sorry, I forgot to get back here to mark this as solved. It was CCleaner that was screwing everything up. I found the problem by accident and corrected it. T-bird is working awesome again.

However, there is a trust issue with T-bird. A previous upgrade wiped out T-bird and I lost years worth of email that I really needed. Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost....almost makes me want to go back to incredimail (like that'll ever happen.) LOL

I thank you for your response. You have an awesome evening. Take care and above all else...stay safe.

Rob

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

Rob, did you sort out your problem??

more options

Gekose oplossing

Sorry, I forgot to get back here to mark this as solved. It was CCleaner that was screwing everything up. I found the problem by accident and corrected it. T-bird is working awesome again.

However, there is a trust issue with T-bird. A previous upgrade wiped out T-bird and I lost years worth of email that I really needed. Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost....almost makes me want to go back to incredimail (like that'll ever happen.) LOL

I thank you for your response. You have an awesome evening. Take care and above all else...stay safe.

Rob

Gewysig op deur Rob

more options

I have no idea how to mark this solved. LOL

more options

> Now I have to save every email to my drive which is a time consuming waste of time but without the trust it almost

I don't understand what this means. Please ask in a new question https://support.mozilla.org/en-US/questions/new/thunderbird