This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Resetting Master-Pass with synced devices.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur haichen

haichen
haichen
more options

Hello dear Firefox community,

I have Firefox lockwise installed on both my PC and my Android smartphone. I have set a master password on my PC, but not on the smartphone. I have recently changed that password and forgot it. The only workaround is resetting the master password and in this process losing all the passwords on the PC. So far so good. The question I have now is: can I safely remove my master password and all my passwords from my PC and somehow reimport it from my smartphone? If that is not the case, is there any possibility exporting the passwords from my smartphone?

Cheers, Felix

Hello dear Firefox community, I have Firefox lockwise installed on both my PC and my Android smartphone. I have set a master password on my PC, but not on the smartphone. I have recently changed that password and forgot it. The only workaround is resetting the master password and in this process losing all the passwords on the PC. So far so good. The question I have now is: can I safely remove my master password and all my passwords from my PC and somehow reimport it from my smartphone? If that is not the case, is there any possibility exporting the passwords from my smartphone? Cheers, Felix

Gekose oplossing

The Lockwise app on a mobile device is merely a shell that retrieves the logins from the Sync server and displays them, so there are no logins stored on such a device.

You can try to connect another profile to this Firefox Account and see if that syncs the logins from this Sync account.
If that works then you can copy logins.json and key4.db to your current profile and possibly set a new MP.

You might be able to use this extension to retrieve the logins from the Sync server.

You may have to close and restart Firefox to access the about:sync page added by this extension (see the about:about page for available about pages).

See "Creating a profile":

Lees dié antwoord in konteks 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

The Lockwise app on a mobile device is merely a shell that retrieves the logins from the Sync server and displays them, so there are no logins stored on such a device.

You can try to connect another profile to this Firefox Account and see if that syncs the logins from this Sync account.
If that works then you can copy logins.json and key4.db to your current profile and possibly set a new MP.

You might be able to use this extension to retrieve the logins from the Sync server.

You may have to close and restart Firefox to access the about:sync page added by this extension (see the about:about page for available about pages).

See "Creating a profile":

haichen
haichen Vraag-eienaar
more options

Thanks a lot cor-el! That solved my problem. :)