This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Bandwidth

  • 1 antwoord
  • 1 het hierdie probleem
  • 9 views
  • Laaste antwoord deur TyDraniu

SteveMc
SteveMc
more options

Hi everyone, hopefully someone can help.

I have an issue with Firefox, I did read this aticle https://support.mozilla.org/en-US/questions/1273628, hoping it might solve my problem, but nothing in it helped.

I am running Windows 10 (all up to date) and Firefox (all up to date version 79). I have done a fresh install of Firefox and my addons. I have run a virus check Mcafee (full scan) and have run Malwarebytes and ADW etc. all come back clear.

My problem is with bandwidth. If I run Speedtest on Windows with no browser open, I get my full download speed 220 mbps. If I open Edge and run Speedtest I still get the same speed 220 mbps, if I open Firefox and run Speedtest, my download speed drops to 80 - 90 mbps (I get the same speed even if I load Firefox in safe mode). Can somebody help with why my browsing speed drops so much and is there something I can do to restore some speed. Thanks in advance.

Hi everyone, hopefully someone can help. I have an issue with Firefox, I did read this aticle https://support.mozilla.org/en-US/questions/1273628, hoping it might solve my problem, but nothing in it helped. I am running Windows 10 (all up to date) and Firefox (all up to date version 79). I have done a fresh install of Firefox and my addons. I have run a virus check Mcafee (full scan) and have run Malwarebytes and ADW etc. all come back clear. My problem is with bandwidth. If I run Speedtest on Windows with no browser open, I get my full download speed 220 mbps. If I open Edge and run Speedtest I still get the same speed 220 mbps, if I open Firefox and run Speedtest, my download speed drops to 80 - 90 mbps (I get the same speed even if I load Firefox in safe mode). Can somebody help with why my browsing speed drops so much and is there something I can do to restore some speed. Thanks in advance.

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Try to change the useragent string to Chrome or Edge, then retest it again.