This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox Android when syncing deleted my bookmarks

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur user1620090

user1620090
user1620090
more options

Hello,

When I was syncing my bookmarks between my tablet and my PC - all my mobile bookmarks were deleted and about a hundred or so bookmarks on my PC were also deleted.

Several hundred bookmarks were taken from their folder and organized not very neatly in a folder called Other Bookmarks.

Now I have my bookmarks backed up on my PC locally but my Android bookmarks are gone. They are no longer on my tablet or were synced to my PC. I installed the add on About Sync but I cannot see that it is installed because it is not in the add on bar with all my other add ons.

I need my bookmarks back. Could you help?

Thank you for your time with this matter.

Regards, TS

Hello, When I was syncing my bookmarks between my tablet and my PC - all my mobile bookmarks were deleted and about a hundred or so bookmarks on my PC were also deleted. Several hundred bookmarks were taken from their folder and organized not very neatly in a folder called Other Bookmarks. Now I have my bookmarks backed up on my PC locally but my Android bookmarks are gone. They are no longer on my tablet or were synced to my PC. I installed the add on About Sync but I cannot see that it is installed because it is not in the add on bar with all my other add ons. I need my bookmarks back. Could you help? Thank you for your time with this matter. Regards, TS

All Replies (2)

user1620090
user1620090 Vraag-eienaar
more options

I just wanted to add that I had hundreds of mobile bookmarks that never synced to my PC. The only bookmarks that synced were my PC bookmarks to my tablet. The mobile bookmarks never synced. Also Firefox sync takes my bookmarks from an organized state and moves them around to different folders, which I again have to organize.

Gewysig op deur user1620090

user1620090
user1620090 Vraag-eienaar
more options

This is still not resolved. Could anyone share with me how can I recover my lost / deleted mobile bookmarks?