This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot setup existing email account with thunderbird

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur sfhowes

more options

Have tried both auto and manual server settings setup without success. It's a POP3 account. Same settings and passwords work on three other devices. This is a new computer with newly downloaded version of Thunderbird

Have tried both auto and manual server settings setup without success. It's a POP3 account. Same settings and passwords work on three other devices. This is a new computer with newly downloaded version of Thunderbird

All Replies (2)

more options

I got it to work only communicating with server using no connection security and password sent insecure. Why is this when all my other devices use the starttls and ssl/tls method?

more options

The mail apps on the other devices probably don't block servers with lower versions of TLS, like TB 78.

https://support.mozilla.org/en-US/questions/1295861