This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

McAfee Thinks it Has Found a Thunderbird-linked Virus

  • 1 antwoord
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur Stans

wendwell
wendwell
more options

McAfee scanned and quarantined a virus, source unknown.

The virus report says only:

C:\Users\Administrator\AppData\Local\Thunderbird\Profiles\8ivtdzgr.default-release\cache2\entries Threats Detected TIE/Suspect!65C55E992FEA

Any ideas whether there is a threat?

I am using Windows 10 on a desktop.

McAfee scanned and quarantined a virus, source unknown. The virus report says only: C:\Users\Administrator\AppData\Local\Thunderbird\Profiles\8ivtdzgr.default-release\cache2\entries Threats Detected TIE/Suspect!65C55E992FEA Any ideas whether there is a threat? I am using Windows 10 on a desktop.

Gekose oplossing

It will do you good to add Tbird's profile folder to your antivirus' exclusions list. An active McAfee rule is treating that file as "suspect". You can ask in the MCAfee community forum for how to adjust its rules to exclude the suspected file.

Lees dié antwoord in konteks 👍 0

All Replies (1)

Stans
Stans
more options

Gekose oplossing

It will do you good to add Tbird's profile folder to your antivirus' exclusions list. An active McAfee rule is treating that file as "suspect". You can ask in the MCAfee community forum for how to adjust its rules to exclude the suspected file.