This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

email

  • 3 antwoorde
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur sfhowes

more options

I can receive, but can't send emails. I tried the solutions mentioned on the help page, but no change.

I can receive, but can't send emails. I tried the solutions mentioned on the help page, but no change.

All Replies (3)

more options

Who is your email service provider and what type of account is it (IMAP or POP)?

more options

ISP is shaw.ca | email program is Thunderbird | IMAP

more options

The settings in Tools/Account Settings, Outgoing Server (SMTP) at the bottom of the left pane, should be:

mail.shaw.ca on port 587, STARTTLS security, authentication = normal password, User Name = part of address before @.

Incoming in Server Settings: imap.shaw.ca on port 993, SSL/TLS, authentication = normal password, User Name = part of address before @.