This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox won't allow redirect to PayPal

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur MsJinnifer

MsJinnifer
MsJinnifer
more options

Firefox 82.0.3 no longer redirecting to PayPal from a vendor. I just get the endless circle. I tried allowing pop-ups, though the pop-up was already appearing. What can I do? I don't want to have to keep switching browsers to pay for something. Thanks for any help.

Firefox 82.0.3 no longer redirecting to PayPal from a vendor. I just get the endless circle. I tried allowing pop-ups, though the pop-up was already appearing. What can I do? I don't want to have to keep switching browsers to pay for something. Thanks for any help.

All Replies (2)

Scribe
Scribe
more options

Hi, try turning off 'Enhanced Tracking Protection' for that site (and if necessary, each stage of the payment process) by clicking the shield icon at the left-hand end of the address bar while the page is loaded - Enhanced Tracking Protection in Firefox for desktop.

Hold down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.

If it works in Safe Mode, disable any theme and your extensions - 3-bar menu > Add-ons > Themes/Extensions, then restart Firefox; now if it's still OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

MsJinnifer
MsJinnifer Vraag-eienaar
more options

Thank you Scribe! It took a while but I have discovered that it was Privacy Badger. I am now wondering whether it has started doing this since they changed their default way of identifying trackers, as described here: https://www.eff.org/deeplinks/2020/10/privacy-badger-changing-protect-you-better I have no idea whether their 'local learning' (previous default) was actually a security risk. if not, I'd prefer to return to that, rather than keep disabling PB for individual transactions or sites.