This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Restore an old profile

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Matt

cscltd
cscltd
more options

My old computer crashed and I have a new one. I use Thunderbird for years so I have a lot of emails and address book in the old profile. I set up a new profile name and moved the contents of the old profile to the new folder. However if I try to change profile to read old emails I get a message about using different versions of Thunderbird...How do I get the old profile to run?...Can I transfer the old address books to the new profile? ... best regards, Peter

My old computer crashed and I have a new one. I use Thunderbird for years so I have a lot of emails and address book in the old profile. I set up a new profile name and moved the contents of the old profile to the new folder. However if I try to change profile to read old emails I get a message about using different versions of Thunderbird...How do I get the old profile to run?...Can I transfer the old address books to the new profile? ... best regards, Peter

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

start Thunderbird with the appropriate command line to force the issue.

see https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html in the profile per install part at the bottom of the post.